Shipping, Payments & Returns
TERMS & CONDITIONS| Shipping, Payment and Returns
Below, find information of where and how we ship our products from Mahé Island Seychelles or Zurich, Switzerland, as well as the payment process and how you can securely pay for your awesome Arzi products. Also, find info on our returns/refunds/exchanges policy.
SHIPPING INFORMATION
We offer worldwide shipping! For orders within Seychelles, we ship and deliver from our Mahé HQ. For Switzerland, Europe and the rest of the world, we ship from our operation center in Zurich, Switzerland. Find out how you can qualify for FREE Shipping, the estimated shipping times and more info regarding your shipping country.
PAYMENT INFORMATION
We offer various secure, safe and convenient ways to pay for your order. We don't store any of your payment information, but utilise world-renowned payment partners to ensure your encrypted payment data is always kept hidden, safe and secure. We have different payment options for different countries around the world. Find out more...
REFUND & RETURNS POLICY
Find details on our 14 Day Money Back Guarantee and our 30 Day Returns and Exchanges policy. The bottom line is, we want you to be happy and to love your Arzi product and shopping experience with us! Visit our Refunds & Returns Policy page to find out more. And rest assured that we are always available to chat and work something out with you.
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★★★★★
""I am a whitewater rafter & water sports lover ... I can't help but give Arzi a five star review - for quality, uniqueness of the product, and amazing customer service."
- Heidi HP Oregon USA -
★★★★★
"We got two robes for our kids and we love them. The robes are durable and of superb quality, and you can almost feel the love that the Founders put into his product. After 2 years, they still feel like new!"
- Dr. Matthias H Vienna, Austria -
★★★★★
"Amazing Quality and beautiful Designs.
It is my favourite Beach item and I highly recommend the Beach Robe!"
Steven & Vivica Luzern, Switzerland -
★★★★★
"We loved our family towels we purchased from Arzi Seychelles! They were perfect for our beach vacation and really for any day. All around 5 stars for comfort, material and design! Love love love."
Paula L. Florida, USA -
★★★★★
"I have multiple towels and a beach robe and our family never goes to the beach without them. Takes up so much less space in my beach bag. I love that they dry so quickly & the sand doesn't stick to them!"
- Kylee G Turks & Caicos, Carribean -
★★★★★
"Initially I bought the towels for their looks, but they are way more than a good looking piece of fabric. Their sand resistance is incredible. They dry extremely fast but are impressively absorbing."
-Esther V Luxembourg -
★★★★★
"Someone dear to my heart gifted me this beautiful piece and I now live in it. I am in love with the colour and the comfort I get when wearing it!"
- Charlotte D, Geneva, Switzerland
